Resolving incidents

The interactive nature of the Inventory IQ system helps you supercharge your inventory management because every time a bar code is scanned, the system simultaneously accounts for that scan in terms of inventory on hand, consumption, and a host of other interconnected ways. Whenever something happens within a session that disrupts the order of the …

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How to add a new user

Setting up a new user is a two-step process. An administrator starts the process by creating a user in the IQ app within www.hubindustrial.com. Once this basic information is loaded into the system, then the administrator will meet the new user at the authentication device and program the new user’s biometrics into the device, after …

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All about job codes

One of the many customizable features that makes Inventory IQ such a useful tool is the ability to organize transactions according to a job code. Job codes can be used in a variety of ways, such as: Billing consumables to project that they were used for Tracking consumption by department Job codes are available to …

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Troubleshooting the scanner

Occasionally a scanner will be otherwise operational, but when you press the side button to read a bar code, nothing happens. No lights shine on the bar code, and no reading of the bar code. The problem may be that the bar code scanner feature of the device has become disabled. To determine if the …

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Issue Tools, part 1

The Tool issue function allows you to keep track of any shared tools or other materials. Think of it as a lending library. It is a separate feature from the inventory controls in the sense that the tools users check in and out are not received or depleted from your inventory. If you scan the …

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Issue Tools, part 2

If you have an asset you want to track, you must first set it up using the following procedure: Go to TOOLS in the Inventory IQ app on your desktop. Click on ADD NEW TOOL button at bottom of the page. At minimum, you must fill in the fields marked with an asterisk. Location* If …

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